Digital Transformation

5 articles

Former Muller Insurance employees standing outside a closed branch, symbolizing the negative community impact of the company's digital shift.

Muller Insurance's digital shift negatively impacts local community

After 75 years as a community fixture, Muller Insurance announced the closure of its main local branch, laying off 50 employees despite reporting record profits last quarter.

Marco Alvarez·July 1, 2026

Local marketing agency owner collaborating with a small business owner on a vibrant town street, showcasing digital transformation and community growth.

Business Spotlights

Niche Marketing Agencies Lead Local Digital Transformation

A small bakery in Omaha, Nebraska, saw its online orders jump 300% in six months.

Marco Alvarez·June 3, 2026

Services

What Are Digital Service Teams in Government and Why Do They Matter?

Despite a 2012 White House directive for agencies to establish digital services governance, a recent tracker only identifies 28 such teams across various governments.

Marco Alvarez·May 20, 2026

Diverse team of small business employees using integrated AI interfaces to enhance operations and customer engagement in a modern storefront.

Business Spotlights

New AI Tools Help Small Businesses Overcome Adoption Challenges

Anthropic has launched 'Claude for Small Business,' an AI offering designed to integrate AI into existing software for small and medium-sized businesses.

Marco Alvarez·May 15, 2026

Small business owners using AI technology and holographic displays to analyze data and plan for future growth in a modern, collaborative workspace.

Business Spotlights

Small Business Tech Adoption: Trends & Key Sectors

In Alabama, a surprising 57% of small businesses already leverage AI platforms.

Marco Alvarez·April 16, 2026